9
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to the 5th Lilizela Tourism Awards

Universal Accessibility

This award is driven by the Tourism Grading Council of South Africa, who in 2010 incorporated Universal Accessibility (UA) grading criteria for the first time in its other quality grading criteria. TGCSA will present the Lilizela Tourism Award for Universal Accessibility to facilities and services at accommodation establishments and MESE venues that are accessible for people with disabilities

Note that TGCSA does not penalise establishments for not meeting universal accessibility criteria. However, all tourism businesses are strongly encouraged to create an environment that is fully accessible for people with disabilities.

UNIVERSAL ACCESSIBILITY : ACCOMMODATION


Only accommodation establishments that are graded by the Tourism Grading Council of SA can enter these awards.

UA VISUAL

Accommodation Visual

Awarded to an business which offers the best consistent service and facilities to visually impaired travellers.

UA HEARING

Accommodation Communicative

Awarded to an business which offers the best consistent service and facilities to hearing impaired travellers.

UA MOBILITY

Accommodation Mobility

Awarded to an business which offers the best consistent service and facilities to mobility impaired travellers.

UNIVERSAL ACCESSIBILITY : EXPERIENCE


This award is driven by the Tourism Grading Council of South Africa, who in 2010 incorporated Universal Accessibility (UA) grading criteria for the first time in its other quality grading criteria. TGCSA will make the Lilizela Tourism Award for Universal Accessibility Experiences to businesses that are accessible for people with disabilities.

Note that TGCSA does not penalise businesses for not meeting universal accessibility criteria. However, all tourism businesses are strongly encouraged to create an environment that is fully accessible for people with disabilities.

UA EXPERIENCE VISUAL

Experience Visual

All businesses that offer an experience that is accessible for those with limitations are eligible for these awards.

UA EXPERIENCE HEARING

Experience Commuinicative

All businesses that offer an experience that is accessible for those with limitations are eligible for these awards.

UA EXPERIENCE MOBILITY

Experience Mobility

All businesses that offer an experience that is accessible for those with limitations are eligible for these awards.